This is the equivalent of clearing the cookies in your internet browser, and often it will solve random glitches in the app. While newer Vizio TVs may not let you upgrade or delete apps, they do have an option for clearing an app’s cache. Once the firmware is updated, try the Apple TV+ app again. Confirm the update installation if one is available.Press the V button or the home button on your remote.This shouldn’t be necessary, but it is nice to have in case the automatic update fails without telling you. Newer Vizio Smartcast TVs still update automatically, but they also have an option to manually force a firmware update. You just need to leave your TV connected to the internet, and it will take care of the rest. Older Vizio TVs could only be updated automatically. Just like app updates, firmware updates will often fix your TV app problems for you. Restarting your router will often boost your speeds for a short while, but it won’t fix every underlying problem. If your network speeds were slow when you tested them, this is also a good time to run another test. Once your TV connects to the network again, try to run the Apple TV Plus app. Wait a few minutes for the modem and router to boot up.Unplug the power cable from your router and modem.This process will shut down all network and internet connections for roughly five minutes during the reboot. You’ll generally want to do this once a month or so anyway to keep your network functioning at its best.īefore proceeding, make sure that nobody in your home is actively using the internet. Rather than try to debug every potential network problem, it’s easier to just restart your entire network to see if that sorts everything out. Often, the problem is with your local Wi-Fi network rather than your TV or the Apple TV app. Contact your internet provider to see whether there are network problems or whether you need an upgrade.Restart your router (see the next section).Check for sources of interferences (e.g., too many walls between your router and your TV).If your speeds are slower than that, you’ll need to: You’re going to need speeds of at least 3–4 Mbps for standard streaming and 5–8 Mbps for HD. For your phone, that also means turning off mobile data and connecting only to Wi-Fi. Make sure the device you are using is on the same network as your TV. You can do an internet speed test on your computer or phone. In extreme cases, your internet may be too slow or unreliable to even connect to the Apple TV servers. ![]() Slow internet can often cause buffering issues with Apple TV and other video and streaming apps. There is a way to force your Vizio TV to reboot fully. This allows the TV to turn on faster, but it can allow software bugs to pile up over time. Instead of turning off, your TV enters standby mode when you press the off button. However, pressing the power button won’t actually reboot your TV. As with most software problems, the best solution is to turn it off and back on again. Often, app problems are caused by random TV software glitches.
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